02 August 2004

Jesus Christ

We've been telling customers for six weeks that we're closing the middle two weeks in August. Some of these people have been coming to Harry for 30 years or more and he ALWAYS closes the middle 2 weeks in August. We have a fucking sign hanging in the window and on the door telling people we'll be closed. Do you think fucking people would figure out they need an inspection or a service before TODAY? Jesus H. Christ. Ol' Dead Ed was jumping today. Every time he hung up the phone it would ring again, some nitwit wanting an appointment this week. By noon, Ed's favorite word was 'no'. The people who've been coming to us for 20 or 30 years can get away with this last minute shit. The ones who come to us because their guy can't get them in get squat. Remember, Lugnut:

Bad planning on your part doesn't make it an emergency on my part.


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